I once read in Parade magazine that the nicest people on earth are broadcast
journalists. The expert probably had his reasons for thinking we are so polite, but
I sure have seen my colleagues get mad. And I have simmered in anger myself. Usually
our rage stems from getting scooped or missing a deadline or experiencing equipment
failure. But as cool as reporters try to appear on TV, there are steps newsmakers can
take to light our fuses. The point is, though, you don't really want to make the media
mad, right? While keeping reporters happy does not guarantee positive coverage, it
can't hurt. Reporters are human and most will respond to genuine, friendly behavior… most
of the time.
But when a reporter double-crosses you, misquotes you or generally ruins your life
with his or her story, here are ways to retaliate.
Accuse them of being biased. Reporters hate this, because they really
do stake their reputations on accuracy, truth and fairness. When I speak to groups
about working effectively with the media, a common question is: "How come reporters
are all knee-jerk liberals?" My first thought is, "Oh, pul-eeez, come up with something
more original." But I would never say that (maybe we are polite). I usually murmur
something about the Radio and Television News Directors Association's Code of Ethics
or talk about the First Amendment. It's in vogue to bash the media, but from the days
of Journalism 101, reporters are drilled about objectivity. Conflict of interest, stereotyping
and closed minds are the stuff of lead stories, not the way we work.
Pester them on deadline. Pestering is defined as calling more than
once or calling for any reason other than to answer a question or make a clarification.
After the reporter conducts an interview with you, her next most important task is
to find the other elements of the story and write all this by deadline. A reporter
cannot miss deadlines. Unnecessary calls or visits can hamper meeting deadlines. Or,
they can at least make a reporter so nervous about missing a deadline that she may
equate you with trouble.
Grant their biggest competitor an exclusive interview. Journalists
are human. That means they're competitive. They like to win. Winning in news means
having the story first. Newsmakers who ignore certain media outlets can count on ruffled
feathers. However, I do advise you not to grant interviews to reporters whose work
appears slipshod, inaccurate or sensational.
Ask to see the story beforehand. This implies you do not trust the
journalist. Reporters will take offense. There's also a Bill of Rights issue. The Supreme
Court has ruled that the chief purpose of the First Amendment is to prevent prior restraints
on journalists. If you're concerned about being misquoted, take along a small tape
player and record your interview.
Don't return calls. Or only agree to talk when the story is positive.
Failing to return messages implies guilt, laziness or both. Calling after the deadline
is almost as bad. Most news writers aren't "out to get you," they just want your side
of the story so their report will be balanced. Often, stating your position can avert
negative public perception.
One caution: just by avoiding reporters' wrath doesn't mean you have developed
a friendship. Journalists are never off the clock. If you give a reporter a juicy tip,
don't expect to then say, "Off the record!" and be off the hook. At that time, a relationship
doesn't count—a reporter feels like he is called by a higher power to right the wrongs
of society… or at least, get the lead story.
Did I say that reporters are human?
Copyright 2001. All rights reserved. Lorri Allen works with people
who want to look smart on television and groups that want to use the media effectively.
For more information about Lorri's speaking and consulting services, or for permission
to re-print this article, please contact her at lorri@lorriallen.com or
call the numbers below.
Call Lorri Allen, the Soundbite Coach
at 1-888-785-3466 today!